Why Businesses Need Proactive Monitoring?
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A modern
pricing model

Ditch flat-rate and fee-based models and adopt a simple and agile approach.

Free forever

Free Access to all features within monthly limits.

Pay As You Go

Only pay for what you use. Free tier usage included.

Enterprise Plan

For large scale deployments. Custom pricing and contracting available.

Log Monitoring

10 GB Logs

$0.3

per 1 GB / month

Pricing Check

Infrastructure Monitoring

2 hosts

$10

per host / month

Pricing Check

APM

2 hosts

$20

per host / month

Pricing Check

Synthetic Monitoring

20K checks

$2

for 10K synthetic checks

Pricing Check

Database Monitoring

1 database

$49

per database host/month

Pricing Check

Real User Monitoring

500 sessions/month

$1

per 1000 sessions/month

Pricing Check

Serverless Monitoring

1M traces

$5

per 1M traces/month

Pricing Check

Unlimited Users

Pricing Check
Pricing Check
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All Middleware features

Pricing Check
Pricing Check
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Security compliance

Pricing Check
Pricing Check
Pricing Check

24 x 7 Support

Pricing Check
Pricing Check
Pricing Check

Shared Slack channel

Pricing Check
Pricing Check

Named Account team

Pricing Check

On-prem Deployment

Pricing Check

A modern pricing model

Ditch flat-rate and fee-based models and adopt a simple and agile approach.

Free forever

Free Access to all features within monthly limits.

Log Monitoring - 10 GB Logs

Infrastructure Monitoring - 2 hosts

APM - 2 hosts

Synthetic Monitoring - 20K checks

Database Monitoring - 1 database

Real user Monitoring - 500 sessions/month

Serverless Monitoring - 1M traces

Unlimited Users

All Middleware features

Security compliance

24 x 7 Support

Pay As You Go

Only pay for what you use. Free tier usage included.

Log Monitoring - $0.3 per 1 GB / month

Infrastructure Monitoring - $10 per host / month

APM - $20 per host / month

Synthetic Monitoring - $2 for 10K synthetic checks

Database Monitoring - $49 per database host/month

Real user Monitoring - $1 per 1000 sessions/month

Serverless Monitoring - $5 per 1M traces/month

Unlimited Users

All Middleware features

Security compliance

24 x 7 Support

Shared Slack channel

Enterprise Plan

For large scale deployments. Custom pricing and contracting available.

Log Monitoring

Infrastructure Monitoring

APM

Synthetic Monitoring

Database Monitoring

Real user Monitoring

Serverless Monitoring

Unlimited Users

All Middleware features

Security compliance

24 x 7 Support

Shared Slack channel

Named Account team

On-prem Deployment

$10 per host/month

  • Metrics and events of your infrastructure
  • Out of the box dashboard
  • Data retention
  • Alerts

Frequently Asked Questions

Yes, we offer all three services logs, metrics and traces free in the industry, so you can try a cloud-based unified observability experience and scale your infrastructure.

Middleware charges purely on usage, with no limitation on features. We believe in giving users access to the entire product so they can cater it to their needs.

We measure your data on a daily basis. For example, a 300GB/month package would be 10GB per day. Data volume is based on your number of log entries and their size. Note that this is based on the amount of data actually stored on Middleware, not necessarily everything that’s sent to the platform.

We do! Contact us to learn more about discount options.

We leverage Otel as a framework for our agents because there is no point in creating another blackbox collector. That being said, we have built many components in our stack that handle the streaming, compression, storage, and querying, and of course a UI that brings it all together.

We also support many other data collectors and origins like Prometheus, databases, etc. and are not restricted to type of data.

We store 3 months of data by default at no extra cost and are able to set custom policies on a per need basis.

Middleware works tirelessly to ensure the protection of customer data and is committed to continuous improvements to our information security management practices. We aim to ensure the appropriate confidentiality, privacy, integrity, and availability practices are maintained in accordance with the requirements of data security standards as outlined by the SOC2 Trust Service Principles.

We ensure that its security commitments are well documented and illustrated to user entities through our website, contract agreement, or in a service level agreement.

Read more about our security policies here.

Yes, you can cancel anytime with the pay-as-you-go option. We keep your data for 30 days from the cancellation date so you can download them.