We have launched synthetic monitoring, improved APM and Alerts UI

A pricing model for the modern, scalable

Ditch flat-rate and fee-based models and adopt a simpler, more agile approach that won’t
outpace your company revenue.

Free Forever

Log Monitoring

Get logs for your infrastructure and applications up to 1M log events.


upto 1M log events

Infrastructure Monitoring

Monitor your infrastructure and get metrics for up to two hosts for free.


upto 2 hosts


APM allows you to monitor your applications and obtain traces for up to two hosts for free.


upto 2 hosts

Pay As You Go

Log Monitoring

Monitor your infrastructure and applications logs.


for 1M log events

Infrastructure Monitoring

See inside any stack at any scale with infrastructure monitoring


per host / month


APM monitors every service , every request with end to end distributed tracing.


per host / month

Enterprise Plan

If you want to scale your complex large applications at an advanced
level, then contact us

Say goodbye to “pick-and-choose”

All users receive full access to this full array of powerful features, regardless of pricing plan.



  • Unlimited sources
  • Log analytics & dashboard
  • Log correlation to traces
  • Multiple search and filters
  • Log parsing
  • Log aggregation


  • Infrastructure metrics
  • Container metrics
  • Process metrics
  • Live data view
  • Host and container mapping
  • Real time alerts


  • End to end distributed tracing
  • Correlation with logs, errors & metrics
  • Live traces and search
  • Deployment tracking
  • Resource consumption
  • Continues profiler


  • Database monitoring
  • Custom Dashboards
  • AI alerts & suggestions
  • Unlimited users
  • Custom query language


  • Audit logs
  • SSO
  • Control what you store
  • Data retention
  • GDPR
  • SOC 2 Type || compliance


  • 24*7 Technical support
  • Live chat and email support
  • Dedicated account manager
  • Documentations
  • 100+ Integrations

Frequently Asked Questions

Yes, we offer all three services logs, metrics and traces free in the industry, so you can try a cloud-based unified observability experience and scale your infrastructure.

This is for a limited time, so take advantage.

No, not in the traditional sense. We calculate your price based on the amount of data you want to send and how you assign it. Each use case has its own cost.

That said, you gain full access to all Middleware features, no matter how you use or prioritize the data.

It is free as of now

We measure your data on a daily basis. For example, a 300GB/month package would be 10GB per day. Data volume is based on your number of log entries and their size. Note that this is based on the amount of data actually stored on Middleware, not necessarily everything that’s sent to the platform.

We do! Contact us to learn more about discount options.

We recommend retaining Frequent Search data for no longer than seven. Middleware enables you to query your archive directly, and reindex data for further analysis, without impacting your daily quota.

Middleware works tirelessly to ensure the protection of customer data and is committed to continuous improvements to our information security management practices. We aim to ensure the appropriate confidentiality, privacy, integrity, and availability practices are maintained in accordance with the requirements of data security standards as outlined by the SOC2 Trust Service Principles.

We ensure that its security commitments are well documented and illustrated to user entities through our website, contract agreement, or in a service level agreement.

Read more about our security policies here.

Yes, you can cancel anytime with the pay-as-you-go option. We keep your data for 30 days from the cancellation date so you can download them.

Solve problems at the source
See Middleware Observability in action

  • Free forever
  • One-click setup
  • Highly scalable