RUM Session Replays

Record and replay user interactions to identify and fix UI issues, connecting your front end to your back end to enhance UX, drive engagement, and improve conversion.

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RUM Session Replays

Visualize User Journey Like Never Before

Get Detailed Insights of User Activity on All Web Apps

In-Depth Insights

  • Visual representation of user activity on all website pages and web applications.
  • Detailed attributes such as application name, browser attributes, view/error/action counts, and time spent on screen.
  • Event tracking for load, fetch, XHR, click, and crash events.
Replays for Troubleshooting

Replays For Troubleshooting

  • Review user journeys and challenges to identify issues.
  • Seek specific events (like load, error) and identify issues faster.
  • Link frontend errors with backend traces for faster troubleshooting.
Faster Troubleshooting and Optimization

Faster Troubleshooting & Optimization

  • Reduce MTTR with automated alerting and notify teams via Slack and MS channels.
  • Track long-term trends to improve query and database performance.
  • View min, max, avg response time, and throughput for all requests.
Connect Back-End Traces To User Sessions

Connect Back-End Traces To User Sessions

  • Automatic trace propagation unifies front-end and back-end requests.
  • Simplifies performance troubleshooting with a single screen.
  • Correlate user actions to back-end requests.
Root Cause Analysis

Root Cause Analysis

  • Correlate session replays with errors for comprehensive visibility.
  • Expedite root cause analysis with error details associated with each session replay.
  • Obtain complete error stack and correlate it with session replays.

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Take An Interactive Tour For Platform Understanding

Check out this step-by-step, interactive demo of Middleware's RUM session replays.

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FAQs

Everything you want to know about the Session Replays

What is Real User Monitoring?

Real User Monitoring is a solution that provides deep insights into user journeys across web and mobile apps to optimize performance and enhance user experience.

How does Real User Monitoring help in troubleshooting issues?

Real User Monitoring helps identify and resolve user-facing issues quickly by connecting back-end traces and logs to front-end user sessions.

What type of performance metrics can I track with Real User Monitoring?

You can track key performance metrics like Core Web Vitals, page load time, FCP, LCP, FID, CLS, error rates, user numbers, and session counts.

Can I monitor both web and mobile applications with Real User Monitoring?

Yes, you can monitor front-end performance for websites and mobile applications, including native Android, iOS, and React Native apps.

How does Session Replays help in improving user experience?

Session Replays allow you to view video recordings of user interactions on websites and apps, providing detailed information on user actions, load times, and error events to identify areas for improvement.

Can I connect frontend errors to backend errors with Real User Monitoring?

Yes, Real User Monitoring allows you to view all errors in one place and connect frontend errors to backend errors, enabling you to identify root causes faster and resolve issues quickly.

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