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Take Charge of Your Data Take Control of Your Costs

Flexible pricing that adapts to your business growth.

Free Forever

$0

Free access to all features with monthly limits.

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Features

  • Up to 100GB Data
  • Up to 1k RUM Sessions
  • Up to 20K Synthetic Checks
  • Unlimited Users
  • Community Based Support
  • 14 day retention

Pay As You Go

$0.3 GB of metrics, logs, traces

Pay only for what you use, with free tier usage included.

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Everything in Free +

  • $1 per 1K RUM Sessions
  • $1 per 5K Synthetic Checks
  • Ingestion Control & Data Pipeline
  • Dedicated Slack Channel
  • Default 30 day retention
  • SSO and Security Features

Enterprise

Custom

Custom pricing and contracts available for large-scale deployments.

Contact Us
  • Custom Pricing
  • Custom Retention
  • Named Account Team
  • Multi-Year Volume Discounts
  • Bring your own cloud
  • 24x7 support
Calculate The Price Based On Your Usage

Let's Find a Plan that Suits You

Estimated Data Volume

GB

Estimated Real User Monitoring Sessions

Estimated Synthetic Checks

Data volume is the sum total of uncompressed logs, metrics, and traces.

Congrats!

Considering your estimation, Free Forever plan will be a better fit for you.

Free Tier Usage
Data Volume100GB$0
RUM Sessions1000$0
Synthetic Checks20000$0

Total

$0.00

  • Logs
  • Infrastructure
  • Application Performance Monitoring
  • Synthetic Testing
  • Real User Monitoring
  • Live Alerting
  • Custom Dashboards
  • User Facing Status Page
Infrastructure

Infrastructure

Data

Free up to 100 GB

Additional

$0.3 per GB Metrics

  • Standard Metrics
  • Custom Metrics
  • Container Monitoring
  • Service Monitoring
  • Process Monitoring
  • Kubernetes Monitoring
  • Correlate Traces & Logs
  • AWS Monitoring
  • Pre-Built & Customizable Dashboards
  • Five-Second Batch Ingestion
  • Only Ingest What You Need
  • Metric-Level Ingestion Controls
  • Attribute-based k8s Ingestion Controls

FAQs

Everything you want to know about Middleware's pricing

Is Middleware free to use?

Yes, our free tier provides monthly limits to all three services, logs, metrics and traces, which is a great starting point for any team of any size.

Are there different pricing tiers?

Middleware offers three tiers: free, pay as you go, and custom. Free is a limited amount of usage monthly. Pay-as-you-go is a flat rate for data volume and best to get started. Contracted is for longer term commitments, retention rates and discounts.

How is the data usage calculated?

We measure your data on a daily basis, and per data type and source. For example, a 10GB per day in a 30 day month would be 300GB for the month. Note that this is based on the amount of data actually stored on Middleware, not necessarily everything that’s sent to the platform. Meaning you will not be charged for data that you decide to drop by using Middleware's data pipeline.

Do you have discounts for startups and nonprofits?

We do! Contact us to learn more about discount options.

Is Middleware just a wrapper for Otel?

We leverage Otel as a framework for our agents because there is no point in creating another blackbox collector. That being said, we have built many components in our stack that handle the streaming, compression, storage, and querying, and of course a UI that brings it all together. We also support many other data collectors and origins like Prometheus, databases, etc. and are not restricted to type of data.

What are your data retention options?

Our free tier is 14 days, pay-as-you-go is 30, and custom contracts have custom retention rates. Contact us to learn more.

What about data security?

Middleware works tirelessly to ensure the protection of customer data and is committed to continuous improvements to our information security management practices. We aim to ensure the appropriate confidentiality, privacy, integrity, and availability practices are maintained in accordance with the requirements of data security standards as outlined by the SOC2 Trust Service Principles. We ensure that its security commitments are well documented and illustrated to user entities through our website, contract agreement, or in a service level agreement. Read more about our security policies here.

Can I cancel my account?

Yes, you can cancel anytime with the pay-as-you-go option. We keep your data for 30 days from the cancellation date so you can download them.

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